Course Syllabus
Accredited Qualifications:
Institute of Leadership and Management
Team Leader Intro Cert. and Certificate
First Line Manager Intro Cert. and Certificate
Management Intro. and Diploma
Executive Management, Intro. and Diploma
NVQ II Team Leader
NVQ III First Line Manager
NVQ IV Management
NVQ V Executive
Level III Certificate in Coaching
Level IV Diploma in Management Coaching and Mentoring
Level V Diploma in Leadership Mentoring and Executive Coaching
Level III Leadership Award and Certificate
Level IV Leadership Award and Certificate
L&D Awards
NVQ III
NVQ IV (HRD)
NVQ IV (Learning Development)
ENTO Awards A1, A2, V1, V2
Non Accredited Courses
|
Recruitment/ Selection
Interviewing Techniques
Training for Trainers
Coaching Skills
Mentoring Skills
Presentation Skills
Performance Appraisals
Grievance/ Disciplinary Procedures
Performance Management
Presenting Information
Report Writing
Problem Solving
Decision Making
Holding Meetings |
Managing Change
Time Management
Planning
Resource Allocation
Health and Safety
Customer Care
Quality
Communications
Working in Teams
Leadership Skills
Cost Control
Managing Finance
Stress Management
Managing Diversity |
All courses
can be run on a one, two or three day basis as required.